FRS Frequently Asked Questions

The division offers all publications on the "Publications" page of the division. Publications include newsletters, guides, annual reports, and other helpful resources.

The Division of Retirement administers the FRS Pension Plan. The State Board of Administration administers the FRS Investment Plan.

You can find the Division of Retirement contact information on the “Contact Us” page on the division website.

Pension Plan Members: FRS Online is a secure website for all Florida Retirement System (FRS) Pension Plan members. FRS Online can be used to view account information, verify years of service, research FAQs, update your beneficiary designation, designate a communication preference with FRS (email or mail), or make other profile changes.
Investment Plan Members: FRS Online can be used by FRS Investment members who receive a disability retirement or a Health Insurance Subsidy (HIS) from the FRS.

Visit frs.fl.gov and click either the “Register Here” button or the “Create Account” link to begin creating your FRS Online account.

If you need help recovering your username or password, visit frs.fl.gov and click the “Forgot Login” link to begin recovering your account information. For all other issues, contact the Division of Retirement.

FRS Online is a secure website for all members of the Florida Retirement System (FRS) Pension Plan and any other FRS members receiving benefits administered by the Division of Retirement.
The MyFRS website and the MyFRS Financial Guidance Program provide educational resources to all FRS members. MyFRS is sponsored by the State Board of Administration which administers the FRS Investment Plan.

FRS communicates with employees in 2 ways:
Method #1:  If the member has not signed up on FRS Online, the communication is mailed to the physical address on file with FRS.  If you are not sure if you have an FRS Online account, please contact FRS.
Method #2: If the member is signed up on FRS Online, the communication is sent to the FRS Online Inbox.  To access the Inbox, log into my FRS Online. Under “My Account” select “My Inbox.”
Please Note: notifications are not emailed to an external email account or mailed to the member unless the member designates a preferred communication method (email or mail) within the FRS Online Account Settings.  If the member has selected a preferred communication method (email or mail), then the notification will also be sent via the chosen method.  To select a preferred communication method, log into my FRS Online. Under “My Account” select “Communication Preference.” Select your preferred communication method.  Save changes.

To view or update beneficiary designations, log into my FRS Online. Under “Member Services” select “Beneficiary.”

FRS will send eligibility notifications to the FRS Online Inbox (or regular mail if you are not signed up with FRS Online) approximately 6 months in advance of eligibility. Please see FAQ: How does the FRS communicate with me? to learn how to set up a preferred FRS communication method.

Florida Retirement System (FRS) Pension Plan members may view their creditable service at any time by logging into their FRS Online account and navigating to the Service History page.

Membership in the FRS is mandatory for employees who begin employment with an FRS agency on or after December 1, 1970, in a regularly established position. Employees will receive plan choice information by mail. It will provide information on how to utilize the first of two elections. Plan choice information should be received within 90 days from the member's hire date.

We recommend you create your FRS Online account. FRS Online is an excellent way to view information throughout your career. Using your FRS Online account, you should update your beneficiary designation as soon as possible. You may further prepare for retirement by submitting a birth verification, which will be required upon your retirement. Consult the BVR-1 document for additional information.

Florida Retirement System (FRS) members must have a remaining election to change plans. Contact the MyFRS Financial Guidance Line for more information about changing plans.

Yes. If you are vested and within 20 years of your normal retirement age, you can retire early. Your retirement benefit will be reduced based on your age at retirement and your normal retirement age. See the Ready. Set. Retire guide for information about early retirement.

Consult the "Ready. Set. Retire. guide" for information on retirement, including on how to apply.

All Florida Retirement System (FRS) Pension Plan retirees select between four retirement benefit options. Each option impacts your retirement benefit and determines available benefits beyond your lifetime. See the “What Option Should You Choose?” publication for details on each option.

The formula used for calculating your Florida Retirement System (FRS) Pension Plan benefit is in the Member Handbook.
The factors that impact your benefit calculation are the total years of creditable service you earn, the percentage value for the years you earn based on your membership class, and an average of the five or eight highest fiscal years of compensation earned during your covered employment.

No. The division does not administer the FRS Investment Plan. The FRS Investment Plan is administered by the State Board of Administration. Contact MyFRS for more information about the FRS Investment Plan.

To qualify for the HIS, you must meet the age or the service credit requirements to qualify for normal retirement as if you were in the Florida Retirement System (FRS) Pension Plan and have taken a qualified distribution from your FRS Investment Plan account. More information can be found on the instructional page of the HIS-IP form included in the Division's HIS Packet for FRS Investment Plan Members.

No. FRS Investment Plan members are not eligible for DROP.

FRS Investment Plan members with a remaining election may transfer to the FRS Pension Plan. Contact MyFRS for additional information about transferring plans.

Division of Retirement Contacts:
FRS Calculations – 888.738.2252
MyFRS Financial Guidance Line – 866.446.9377

❓ Questions? Contact Benefits