Telehealth

Telehealth services are healthcare services provided remotely through telecommunications technology and can include assessment, diagnosis consultation, treatment, monitoring, patient and professional health-related education, public health services, transferring medical data, and health administration.

Telehealth services are covered for all primary care and specialty appointments.  

While providing a telehealth service, the provider and patient must have audio and visual contact. Telehealth services do not include emails or audio-only phone calls.

Telehealth options include visits through:

• A telehealth vendor using the vendor’s network of providers.
• A virtual visit with your network/non-network (non-network for PPO plan only) doctor using their selected technology.

The benefits of using telehealth:

• A telehealth vendor using the vendor’s network of providers.
• Available 24 hours a day/7 day a week.
• Increased access.
• Convenient, easy to schedule, and no travel necessary.

Contact your health plan to learn more about covered telehealth services. Below you will find a listing of insurance providers sorted into their coverage categories:
State Insurance Providers Contact Information